Average Reviews:
(More customer reviews)Most urine strips are designated as to how many tests they perform. These are not. If you read the product description, you could be fooled, as I was in a quick reading, to think that they are 10-test strips. Read the start of the product description and see what I mean; all the ten tests are listed. The product here, however, is only a two test strip and as such is no great bargain. Also, when I returned them, as not having the test I needed and having been fooled by the description, I was only issued a partial refund. Please avoid these unless you know for sure they cover your test.
(This next part of the review is edited, several months after the review was originally posted."
I received an email from a very sympathetic woman at the company who said she was the Amazon customer service manager. She claimed that the problem with the product listing was not their fault, and that she would cheerfully refund my shipping charges and the remainder of my purchase price, if only I would delete this negative review. That was clearly her only intent in contacting me. After some discussion she said that she would put through a refund for me anyhow, but she said it would take a long time, several weeks, and was a lot of work, but if I would delete this review, she could get it done much faster. Of course, this made no sense, and neither did most of her other explanations. She said she would give me an additional "credit to my account," but I was never able to determine what account she was talking about. My account with her company, where I was unlikely to ever buy again?
I asked her a number of follow-up questions about why the listing was wrong and why I didn't receive a full refund, and never got much of an answer, at least not one that made sense. So I said that I would be happy to edit my review, once the refund was received.
As you might guess, no refund was ever received. I never heard from them again. My feeling is that this is not a terribly organized or high-integrity operation. So, as with any other Marketplace purchase, there is an element of buyer beware.
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